Privacy Policy
3DBadgeMakerAI (“we,” “our,” or “us”) is committed to keeping your prompt-based conversions, points, and account-related data private and secure. This policy explains what we collect, why, and how it’s handled.
1. Information We Collect
Text Prompts:
When you submit a prompt (e.g., “Generate a 3D logo for my IT consulting business”), it is processed temporarily in memory to generate code. Prompts are not stored and cleared on page refresh, session end, or within 24 hours.
Generated Code Output (HTML/CSS/JS, 3D component code):
Available for preview/download. Processed in memory only; not stored.
Account & Points Information:
Includes point balance, purchase history, and plan level (Starter/Pro/Power).
Usage Logs:
IP, browser/device, timestamps, and interactions — used to monitor performance, prevent abuse, and support users.
Referral Data:
Tracks which users you’ve referred and any earned points.
Support Messages:
Emails or form submissions and any attachments you send to us.
Use Disclaimer:
Generated output is for personal, educational, or internal use. You are responsible for ensuring prompts do not infringe copyrights or intellectual property laws.
2. Why We Collect It
Generate results: Transform prompts into 3D code via AI.
Manage points and billing: Track usage, purchases, and refunds.
Maintain platform security: Detect abuse, maintain performance, and improve the Service.
Support & referrals: Assist users and award referral points.
3. Data Storage & Deletion
Prompts & generated code: Memory-only; permanently deleted after session ends or within 24 hours.
Account, usage, referral, support data: Retained while your account is active and for audit/tax purposes (typically up to 2 years).
Support discussions: Stored until resolved + 2 years.
Account deletion: We erase all personal data except legally required records (e.g., purchase receipts).
4. Cookies & Local Storage
Essential cookies: Handle session, authentication, and point balance updates.
Optional analytics cookies: Only used if you opt in; can be disabled via your browser.
5. Third-Party Services
Payment partner: Handles point purchases; we never store card data.
Cloud server & AI API: Perform real-time conversion; data encrypted in transit and memory-only.
Optional analytics vendor: Only pseudonymized usage stats, if enabled.
We do not sell or rent personal data — only share what is necessary to operate the Service.
6. Security Controls
TLS encryption for all traffic.
Sensitive data (e.g., hashed passwords or point balances) encrypted at rest.
Access restricted via multi-factor authentication and role-based permissions.
Regular security reviews and patches applied promptly.
7. Refunds & Point Handling
Unused points: Eligible for refund within 7 days if not used.
Technical failures: Points refunded automatically if conversion fails.
Preference dissatisfaction: Points are not refunded; users are encouraged to use iterations or contact support.
8. Your Rights
You may:
Access or correct account information or request a CSV of your personal data.
Delete your account and request removal of personal data.
Opt out of analytics tracking by disabling optional cookies or contacting us.
Dispute or limit processing (e.g., fraudulent logins or dubious point charges).
Requests can be sent to privacy@3dbadgemakerai.com. We respond within 30 days.
9. Children
Our Service is for users 18 years and older. Data from minors will be deleted immediately.
10. Updates to This Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting. Material updates may be notified via email or on-site banner. Continued use constitutes acceptance of the revised Policy.
11. Contact Information
3DBadgeMakerAI
Email: privacy@3dbadgemakerai.com